Investor FAQ

1. Who are your auditors?

Statutory Auditors
M/s Walker Chandiok & Co. LLP
Chartered Accountants
L-41, Connaught Circus,
New Delhi- 110001
Internal Auditor
Rajeev Bhatia & Associates
Chartered Accountants
1410, Ground Floor,
Dr. Mukherjee Nagar,

Secretarial Auditor
S. Behera & Co.
Company Secretaries
B-304, Ansal Chamber I 
Bhikaji Cama Place
New Delhi


2. When did Satin have its initial public offer (IPO)?
Satin made IPO (Initial Public Offering) in Jun 1996 with shares listed on Delhi, Jaipur and Ludhiana stock exchanges

3. In which stock exchanges are Satin shares listed and what are the codes?

Shares of the Company are listed on following stock Exchanges:

Name of Stock Exchange


National Stock Exchange of India Ltd


BSE Limited


The Calcutta Stock Exchange Ltd


4. What is Satin ISIN code?
ISIN Code of Equity Shares of Satin Creditcare Network Limited is INE836B01017.

5. How do I record a change in my address?
For physical holdings, please send a letter, duly signed by the first holder, stating the new address and folio numbers of the shares you own to our Share Registrar, M/S Link Intime India Pvt. Ltd. (mailing address in the Investor Contacts section). A computerized acknowledgement will be sent to your new address confirming the updation of the change in our records.In the case of dematerialized holdings, please write to your Depository Participant (DP) intimating them of the change and ask for a confirmation that their records reflect the new address.

6. How I can get duplicate Share?
Any communication to the Company regarding loss of share certificates should always be signed by the shareholder as per specimen signature registered with the Company, accompanied by FIR lodged with local police station giving full details of lost certificate(s) such as certificate(s) Nos., Distinctive Nos. etc.Upon receipt of such communication, the procedure to be followed for obtaining duplicate share certificates will be advised.

7. How to Dematerialised Shares?
For the purpose of joining the Depository System and to convert physical shares into electronic holdings, the following steps are to be taken by the investor:

1. Opening a Demat account
Open an account with any one Depository Participant (DP) of investor’s choice, by Filling up the account opening form available with DP (one can open multiple accounts with the same DP as also with different DPs). Signing Participant - Client Agreement.

While opening Demat account, the holder will be required to give details of his Bank Account No., Name of the Bank, Branch and Account No., as part of the information requirement.

Investor will receive his account number, which should be quoted in all his correspondence with his DP and also the Company

2. Dematerialising (Dematting) physical certificates.

Fill a Dematerialisation Request Form (DRF) available with DP

Submit share certificates along with the above form to DP.

3. Other steps involved

DP will electronically transmit DRF to depository and electronically generate Dematerialisation Request No (DRN)

DRF along with share certificates with a seal Surrendered for Dematerialisation affixed on the share certificates will be sent by the DP to the Company.
Company will verify the certificates and DRF, and if found in order, confirm the

On receiving the confirmation, DP will credit investor's account with the number of shares so Dematerialised and thereafter he will be holding the shares in the electronic form.

Normally the investors account will be credited within 15 days from the date of receipt of both Electronic Request and physical certificates along with DRF.

DP will give periodic statements of holdings and will update clients account after each transaction (like bank account).

8. Does Satin accept fixed deposits from the public?
No. The Company does not accept fixed deposits.

9. What are the Contact details of RTA?
Link Intime India Pvt. Ltd
44 Community Center, 2nd Floor,
Naraina Industrial Area, Phase II,
Near Batra Banquet Hall,
New Delhi – 110 028, India
Tel: 011 - 4141 0592/93/94
Fax: 011 - 4141 0591
Email Id:
Karvy Computershare Pvt.Ltd.
Plot No. 17-24, Vittal Rao Nagar,
Madhapur, Hyderabad - 500 081, India
Tel: +91 - 40 - 4465 5000
Fax: +91 - 40 2343 1551
Email Id:
Toll Free No: 1-800-3454001

10. What are the Contact Details of Debenture Trustee?
IDBI Trusteeship Services Limited
J-1, Virjanand Marg Vikas Puri,
New Delhi – 110018
Tel: 011-45138885 / 011-45708885
Email Id:
Catalyst Trusteeship Limited
213, 2nd Floor, Naurang House,
21, Kasturba Gandhi Marg,
New Delhi –110001
Tel – 011-43029101
Email -

Axis Trustee Services Limited
2nd Floor 'E', Axis House, 
Bomaby Dyeing Mills Compound,
Pandurang Budhkar Marg,
Worli, Mumbai - 400 025
Phone: +91 22 2425 5215/5216
Fax: +91 22 2425 4200


11. Where is Registered and Corporate offices of Satin?
Floor 1 & 3, Plot No -97,
Sector-44, Gurugram,
Haryana-122003, India
Landline: 0124-4715400/450/499
5th Floor, Kundan Bhawan,
Azadpur Commercial Complex,
Azadpur, New Delhi - 110033, India

12. Who is CS & Compliance officer of Satin?
Choudhary Runveer Krishanan is Company Secretary & Compliance Officer of Satin.

13. Where should I approach for grievances?
For any grievances you may contact to Company Secretary & Compliance officer of the Company. His Contact No. is 011-47545000 or you may mail your grievances on

14. From where I can get Annual Report, Notices, Results, etc.?
Company sends Notices, Annual Report to the members on their registered address. Members may also download Annual Report/Notices/Results from Company’s website.

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